At Click Naw, customer satisfaction is our utmost priority. If you’re not completely happy with your purchase, our hassle-free refund and return policy is here to assist you.
Returns
- You have 15 days from the date of delivery to return an item.
- The product must be unused, in its original packaging, and in the same condition as received.
- Certain items, such as perishables, personalized products, and digital goods, may not be eligible for returns.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
Exchanges
- Items can be exchanged for a different size, color, or model, subject to availability.
- Exchange requests must also be made within the 15-day return window.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- A prepaid return label can be provided upon request for convenience.
How to Initiate a Return
- Contact our customer support team at support@clicknaw.com or call us at [Insert Contact Number].
- Provide your order details, reason for return, and any supporting information (e.g., pictures for defective or incorrect items).
- Follow the return instructions shared by our team to complete the process.
Important Notes
- Refunds or exchanges will only be processed after receiving the returned item.
- Any promotional discounts or offers applied during the purchase will not be refunded.
- For items marked as “Final Sale,” no returns or exchanges are allowed.
For further assistance, please reach out to us at support@clicknaw.com.
Thank you for choosing Click Naw!